Privacy Policy for Visao

Effective Date: January 10, 2025
Last Updated: January 10, 2025

Visao ('we', 'our' or 'us') respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ('App'). By downloading or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect information to provide, improve, and optimize your experience with the App.

1.1. Information You Provide
Account Information: Email address, username, and organization details for authentication.
Offline Data: Files (e.g., 3D models) downloaded for offline functionality are stored locally on your device.

1.2. Analytics Data
We collect analytics data to understand how you use the App and improve its functionality. This may include:
  - Usage Information: App features used, session duration, and navigation patterns.
  - Device Information: Device type, operating system version, and app version.

1.3. Permissions and Automatically Collected Information
Device Information: Operating system, device type, and app version.
Permissions: The App may request access to:
  - Storage: To download and store offline files.
  - Network Access: For login, downloading models, syncing data, and sending analytics.
  - Device Information: Operating system, device model, and app version.
We collect this information only to enable core functionality and analytics.

2. How We Use Your Information
We use your information for the following purposes:
  - To provide and improve App functionality.
  - To enable offline access to downloaded data.
  - To collect analytics and improve performance and user experience.
We do not share your analytics data with third parties.

3. How We Store Your Information
Analytics data is securely stored on our servers. We implement appropriate measures to protect your data from unauthorized access or disclosure.

4. Data Retention and Deletion
Analytics Data: Retained as long as necessary for app improvement and troubleshooting.
Offline Data: Stored locally and can be deleted by uninstalling the App.
Account Information: Retained until you request deletion.
To request deletion of your data, contact us at support@visao.ca.

5. Third-Party Services
The App may integrate with third-party services (e.g., cloud storage for uploading models). These services have their own privacy policies.

6. Children's Privacy
The App is not intended for children under 13 years old. We do not knowingly collect data from children.

7. Compliance with Apple App Store Guidelines
This App complies with Apple's guidelines for data collection, storage, and use:
We are transparent about all permissions and data usage.
Data collected is used solely for the purposes outlined in this Privacy Policy.

8. Your Rights
Depending on your location, you may have rights to:
- Access and Correct: Request access to or correction of your data.
- Delete Your Data: Request deletion of your data.
- Opt-Out: Disable analytics collection via the App settings (if applicable).

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly.

10. Contact Us
For questions or concerns, contact us at:
Email: support@visao.ca
Address: 226 Rue Saint-Joseph E, Quebec, QC, G1K 3A9

Acknowledgment
By using the App, you agree to this Privacy Policy.